Microsoft Off Campus Drive 2026 is hiring for the role of Technical Support Engineering Apprentice in Bangalore, Karnataka. This is exciting opportunity for students and fresh graduates who are passionate about technology, customer support, networking, and troubleshooting. As apprentice, you will receive technical foundation training on Microsoft products and gain hands-on experience working on real-world projects alongside global teams. Interested and eligible candidates can apply online as soon as possible. You can apply also Cyntexa Mega Drive 2026.
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Microsoft Off Campus Drive 2026:
| Job Role | Technical Support Engineering Apprentice |
| Qualification | Bachelor’s Degree |
| Experience | Freshers |
| Duration | 12 Months |
| Job Location | Bangalore, Karnataka |
Detailed Eligibility Criteria:
- Educational Qualification Candidates must be: Pursuing a Bachelor’s Degree in: Information Technology, Computer Science, Electronics, Related Technical Fields can apply
- Preferred Qualifications: Strong English communication skills
- Excellent reading, writing, and verbal communication abilities
- Passion for technology and customer support
- Willingness to learn and work in a dynamic environment.
Job Responsibilities:
- As Technical Support Engineering Apprentice, you will: Undergo Technical Foundation Training on Microsoft Products
- Learn customer support and technical troubleshooting methodologies
- Identify and categorize IT service requests and incidents
- Log and track support tickets using incident management tools
- Analyze Service Level Agreements (SLAs) and customer requirements
- Gather sufficient information from customers to understand technical issues
- Perform initial diagnosis and troubleshooting of technical problems
- Implement appropriate solutions or escalate complex issues
- Install, configure, and maintain software applications and tools
- Support Microsoft Office, databases, CRM systems, and related applications
- Utilize remote troubleshooting tools to resolve customer issues
- Access and use knowledge-base resources to identify solutions and workarounds
- Ensure timely incident resolution while maintaining SLA commitments
- Continuously learn emerging technologies and industry best practices.
Skills Required:
- Below Technical Skills
- Basic understanding of Computer Systems
- Networking Fundamentals
- Operating Systems Knowledge
- Software Installation and Configuration
- Troubleshooting and Debugging Skills
- Understanding of Databases and CRM Applications
- Below Soft Skills
- Excellent Communication Skills
- Customer Service Orientation
- Problem-Solving Ability
- Analytical Thinking
- Team Collaboration
- Time Management
- Continuous Learning Mindset
What You Will Learn:
- During the apprenticeship program, you will gain exposure to: Microsoft Products and Technologies
- Technical Support Operations
- Incident Management Processes
- Customer Service Best Practices
- Enterprise IT Systems
- Remote Troubleshooting Techniques
- Global Team Collaboration
- Service Delivery and SLA Management
How to Apply for Microsoft Off Campus Drive 2026?
Interested and eligible candidates can apply online through the official Microsoft Careers Portal as soon as possible.
Microsoft Off Campus Apprentice Apply Link: Click Here
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