Wipro Walk-in Drive 2025: Wipro is hiring for the Service Desk Analyst 1 role. Candidates with Any Degree qualification can apply for this walk-in drive. Candidates looking for jobs in Hyderabad/Pune can utilise this opportunity. Interested and eligible candidates can attend the walk-in interview on 14 August 2025. The detailed eligibility criteria and application process are given below. Also Apply ICICI Bank Aspire Program 2025
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Wipro Walk-in Drive 2025 – Details
| Job Role | Service Desk Analyst 1 |
| Qualification | Any Degree |
| Experience | 0 – 1 year |
| Job Location | Hyderabad/Pune |
| Venue Location | Pune |
| Walk-in Date | 14 August 2025 |
Skill Required:
- Excellent communications skills (verbal and written)
- Knowledge on ITIL Framework and Terminologies
- Knowledge on Windows, Mac operating systems & VDI environments
- Demonstrated problem solving capabilities
- Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner
- Flexible and Open to working in a 24×7 environment with rotating shifts and rotating weeks off including holidays
- Self-motivated achiever who gains satisfaction from providing excellent customer service
- Awareness of basic networking concepts, DHCP, DNS, TCP/IP, VPN and technologies
- Provide basic and intermediate level troubleshooting, as needed, to support service desk tickets for associates
- Provide standard applications support for applications including but not limited to: Outlook email, MS suite, O365, Zoom, Jabber, VPN, Browsers, etc..
- Excellent organizational skills
- Continually develops and maintains technical skills to ensure high quality levels of technical support for end user
- Good knowledge in Active Directory, MFA and printer mapping
Responsibilities:
- As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
- Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
- Identify and escalate tickets requiring urgent attention and action
- Log all contacts and document all the activities and results accurately and completely within the incident management tool
- Deal with and resolve helpdesk requests
- Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner
- To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles
- Open to working in a 24×7 environment with rotating shifts and rotating weeks off
How to Apply for Wipro Walk-in Drive 2025?
Interested and eligible candidates can attend the walk-in interview on 14 August 2025 between 09.30 AM – 5.30 PM at the venue mentioned below.
Venue:
Wipro Technologies
Plot No.31 MIDC,
Hinjawadi Phase 2 Rd,
Hinjawadi Rajiv Gandhi Infotech Park,
Hinjawadi, Pune,
Maharashtra – 411057
Wipro Walk-in Drive 2025: Click here to Apply
Disclaimer:
The job information provided above is for informational purposes only. All details have been sourced from the company official website and verified channels. We do not guarantee job placements or selection. Recruitment will be conducted as per the company official process and guidelines set by their HR department. We do not charge any fees for sharing job-related information. Candidates are strongly advised not to make any payments for job opportunities and to stay alert against potential fraud.