Fujitsu Recruitment 2025: Fujitsu is scheduled to hire for the role of Service Desk Agent. Candidates with B.E/B.Tech qualifications are eligible to apply for this role. Candidates looking for jobs in Chennai can utilise this opportunity. Interested and eligible candidates can apply online as soon as possible. The detailed eligibility and application process are given below. Interested candidates can also try for MillerKnoll Recruitment 2025
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Fujitsu Recruitment 2025
| Job Role | Service Desk Agent |
| Qualification | B.E/B.Tech |
| Experience | 1 – 2 Years |
| Job Location | Chennai |
| Last Date | ASAP |
Detailed Eligibility:
- B.E/B.Tech in relevant field
- 1 – 2 years of professional work experience
Must Have Skills:
- Customer handling skills
- Fluency in English (verbal & written)
- Experience and knowledge on MAC systems & operating issues
Good to Have Skills:
- ITIL Knowledge
- Excellent problem-solving & analytical skills
- Strong customer service mindset
Professional Attributes:
- Excellent communication & email etiquette
- Good documentation and listening skills
- Ability to handle high-value/critical customers
Responsibilities
- Handle Call/Chat/Email Support for end users
- Identify issues, create service requests/incidents, and provide L1 resolution
- Ensure incidents are updated, flagged, and closed properly
- Handle customer escalations and ensure high satisfaction levels
- Track knowledge base usage and ensure proper documentation
- Provide timely technical assistance and troubleshoot issues
- Ensure correct classification, categorisation, and closure codes for incidents
- Follow escalation procedures and work closely with resolver groups
- Execute contingency plans in case of service desk tool downtime
How to Apply for Fujitsu Recruitment 2025?
All interested and eligible candidates can apply for this position online as soon as possible using the link below.
Fujitsu Recruitment 2025: Click here to Apply
Disclaimer:
The job information provided above is for informational purposes only. All details have been sourced from the company official website and verified channels. We do not guarantee job placements or selection. Recruitment will be conducted as per the company official process and guidelines set by their HR department. We do not charge any fees for sharing job-related information. Candidates are strongly advised not to make any payments for job opportunities and to stay alert against potential fraud.